Searching for a Vehicle

AudaPadWebHelp > Identifying a Vehicle Using the Universal Search Tree (UST) > Searching for a Vehicle

Searching for a Vehicle

You can use one of the configured methods to search for a vehicle. You may choose to enter a VIN or KBA directly in the Vehicle Identification UST page before entering the UST. If you do this and as long as the system can retrieve the necessary vehicle information, when you click Search Tree, the system will take you straight to the page used to configure vehicle equipment.

Navigate to the Open list.
Click to open the desired case.
Click Vehicle identification UST from the menu bar.
Click Search tree.
- Narrow the search by entering the first registration date using one of the following formats: DDMMYYYY, DDMMYY, DD.MM.YY, DD.MM.YYYY. Alternatively, click and select a date from the dynamic calendar to select a date.
Search for a vehicle using one of the following methods:
VIN
1. Enter the VIN in the field provided. Click here for information about the structure of VIN for the leading vehicle manufacturers.
  - You can narrow search results by comparing either the first registration date to either the tariff date or build date. See Narrowing Search Results.
2. If vehicle data is available for the entered VIN, the system will display the following message: VIN available for manufacturer. You can now click one of four buttons.
  - Run VIN to start the vehicle search and view results. In most cases, a VIN search will return the Schwacke Code, AX Codes, vehicle manufacturer, series, model and submodel.
  - Click to view Audatex coded VIN results.
    - Next > to start the vehicle search and jump to the next stage of vehicle identification, selecting filters, without viewing results. Make sure that the VIN is the selected value in the Search Method drop-down box. See Selecting Filters.
    
    - Accept to start the search and return to the Vehicle Identification UST page with the results. The system fills the vehicle details in the Vehicle for Calculation section. This information is sufficient for capturing vehicle damage and performing a repair cost calculation.
    
    - Cancel to return to the Vehicle Identification UST page. The system does not perform a search.
Notes:

- When entering a VIN to identify the case vehicle, the system may ask you to agree to the terms of the VIN query and the use of data. You will need to click OK to continue with the VIN query or Cancel if you do not wish to perform the query. The system will also ask you if you enter the UST with a VIN.

- If the system displays the following message, VIN not available for this manufacturer, review the VIN you entered and try again.
KBA
1. Enter a KBA number in the field provided.
2. Select KBA from the Search Method drop-down box.
3. Click:
  - Next > to start the vehicle search and move to the next stage of vehicle identification, selecting filters.
  
  - Cancel to return to the Vehicle Identification UST page. The system does not perform a search.
Eurotax Key
1. Enter a Eurotax key in the field provided.
2. Select Eurotax Key from the Search Method drop-down box.
3. Click:
  - Next > to start the vehicle search and move to the next stage of vehicle identification, selecting filters.
  
  - Cancel to return to the Vehicle Identification UST page. The system does not perform a search.
Manufacturer, Model and Subtype
1. From the Vehicle Types section, select a vehicle type or click All Vehicles to search within all vehicle types.
2. Select a vehicle manufacturer from the Manufacturer drop-down box.
3. If necessary, select a series from the Series drop-down box.
4. Select a model from the Model drop-down box.
5. If necessary, select a subtype from the Subtype drop-down box.
6. Ensure that Manufacturer & Series/Model is the selected value in the Search method drop-down box.
7. Click:
  - Accept to start the vehicle search and return to the Vehicle Identification UST page with the vehicle selection. These details are sufficient for capturing vehicle damage and performing a repair cost calculation, however, you should fully configure the vehicle with all of its equipment by clicking Next >.
  
  - Next > to start the vehicle search and jump to the next stage of vehicle identification, selecting filters.
  
  - Cancel to return to the Vehicle Identification UST page without the vehicle selection.
Entering AX Codes

As an alternative to making manufacturer, series and model selections, you can enter the corresponding AX codes for the vehicle you wish to identify in the AX Codes field. You must enter a minimum of four and a maximum of six alphanumeric characters.

Notes:

- If the system is unable to find a vehicle match for the AX codes you entered, it will display Unknown in the drop-down box. This means, for example, if the system can't decode the vehicle model or subtype, the system will display Unknown in the Model and Subtype drop-down boxes. If this happens, you will not be able to proceed with vehicle identification. You must click Accept to exit the UST.

- So that you can capture damage and calculate repair costs, when you click Accept, the system will try again to decode your AX codes using a different source of vehicle data. If successful, the system will fill the manufacturer, model and subtype fields in the Vehicle Identification UST page. You can edit the values in each any of the fields to correct any inaccuracies. If you wish to perform a vehicle valuation, you must perform a manual valuation. Refer to Performing a Manual Vehicle Valuation.

- If the system is still unable to identify the vehicle manufacturer, model or subtype, you will receive the following error message: The given AX codes are invalid - they could not be found in the master data. Damage capturing and calculation not possible!

What do you want to know?

What should you do if you cannot find the vehicle using one of configured methods?

If you cannot find the case vehicle using one of the configured methods, you can try to extend the search by including those vehicles only partly supported by Audatex. What does this mean? In this scenario, you should perform a phantom calculation. How do I do this?

It is possible however, that even using this method, the system cannot find the case vehicle. This might happen if the vehicle is not supported by Audatex. What does this mean? In this scenario, if configured, define the vehicle manually. How do I do this?

What does the following warning mean: No provider code was found for VIN: [VIN], the search was done using the Audatex codes instead. What should I do?

What does the following warning mean: For the VIN: [VIN], no provider could be determined and the Audatex codes are not sufficient for a search? What should I do?

It is possible that the system cannot obtain marketing data (Eurotax equipment data) for the vehicle you are trying to identify, based on the VIN you entered. If this happens, the system will try to identify the vehicle using Audatex codes so that you can continue with the identification and configuration of the vehicle. If it is not possible to identify the vehicle with Audatex codes, when you click Next > to filter search results, the system will display the following warning: For the VIN [VIN] no provider could be determined and the Audatex codes are not sufficient for a search.

You now have two options to identify the vehicle:

Insert the Eurotax key for the vehicle and perform another search. Refer to Searching by Eurotax Key for more information.
1. Enter a Eurotax key in the field provided.
2. Select Eurotax Key from the Search Method drop-down box.
3. Click:
  - Next > to start the vehicle search and move to the next stage of vehicle identification, selecting filters.
  
  - Cancel to return to the Vehicle Identification UST page. The system does not perform a search.
Identify the vehicle using the manufacturer, model and sub-model drop-down boxes. Click here for details of how to proceed.
To calculate repair costs or capture vehicle damage for a case vehicle only partly supported or un-supported by Audatex (What does this mean?) you must enter manufacturer, model and sub-model information about the case vehicle in the Search Tree and then select a vehicle fully supported by Audatex as a substitute.
With regards vehicle models there are three possibilities:
1. Fully supported by Audatex. This means that a complete range of data is available for the vehicle model. This usually happens when you identify a vehicle using a VIN, KBA, Schwacke Key or manufacturer, model, series.
2. Partly supported by Audatex. This means that Audatex is able to supply data from other sources such as Eurotax but means that a phantom or manual calculation must be performed. This involves selecting a vehicle fully supported by Audatex as a substitute.
3. Un-supported by Audatex. This means that there is no data available.
1. From the Vehicle Types section, de-select the AX only tickbox.
2. Select a vehicle type or select All Vehicles to search within all vehicle types.
3. Identify the case vehicle by making selections from the Manufacturer, Model and Subtype drop-down boxes or enter the appropriate manufacturer, model and sub-model labels in the AX Codes field.
  - When entering labels, you must enter a minimum of four and a maximum of six alphanumeric characters.
4. Select Manufacturer & Series/Model from the Search method drop-down box.
5. Click:
  - Accept to return to the Vehicle Identification UST page. Before doing so, the system will now you to select the vehicle you wish to use for the manual or phantom calculation. Click here for information about how to do this.
  
  When you click Accept, the system displays the Support for manual & phantom calculation page. In this page, you must identify the vehicle you wish to use for the manual or phantom calculation. To help you, the system will search for the best match amongst the vehicles covered by Audatex.
  
  Phantom
  
  If a match is found, the system will then propose a manufacturer, model and sub-model combination. You can retain this combination or override by de-selecting the AX Codes tickbox and making new selections. When you are satisfied with the vehicle match, click Accept to return to the Vehicle Identification UST page. Notice that the calculation kind is Phantom. You can, if you wish, edit the manufacturer, model and sub-model labels.
  
  The system also shows which Audatex coded vehicle will be used as a reference for capturing and calculation.
  
  Manual
  
  Alternatively, you can perform a manual calculation. Click the Manual tickbox and then Accept to return to the Vehicle Identification UST page. Notice that the calculation kind is Manual and that the manufacturer, model and sub-model codes are set to 00, 00, 00. You can, if you wish, edit the manufacturer, model and sub-model labels.
  
  - Next > to select vehicle characteristics. Refer to Filtering Search Results for more information.
  - Once you have selected vehicle characteristics, you should also configure equipment. Refer to Configuring Vehicle Equipment for more information. When you click Accept to confirm equipment selections, the system will ask you to select the vehicle you wish to use for the manual or phantom calculation. Click here for information about how to do this.
    When you click Accept, the system displays the Support for manual & phantom calculation page. In this page, you must identify the vehicle you wish to use for the manual or phantom calculation. To help you, the system will search for the best match amongst the vehicles covered by Audatex.
    
    Phantom
    
    If a match is found, the system will then propose a manufacturer, model and sub-model combination. You can retain this combination or override by de-selecting the AX Codes tickbox and making new selections. When you are satisfied with the vehicle match, click Accept to return to the Vehicle Identification UST page. Notice that the calculation kind is Phantom. You can, if you wish, edit the manufacturer, model and sub-model labels.
    
    The system also shows which Audatex coded vehicle will be used as a reference for capturing and calculation.
    
    Manual
    
    Alternatively, you can perform a manual calculation. Click the Manual tickbox and then Accept to return to the Vehicle Identification UST page. Notice that the calculation kind is Manual and that the manufacturer, model and sub-model codes are set to 00, 00, 00. You can, if you wish, edit the manufacturer, model and sub-model labels.
  - Cancel to return to the Vehicle Identification UST page without the vehicle selection.
Notes:

- It is possible that even when you de-select AX only tickbox, the system still cannot find the vehicle. This might happen if the vehicle is not supported by Audatex. What does this mean? In this scenario, you can, if configured, define the vehicle manually. How do I do this?

- If you selected Manual in the Vehicle Identification UST page to perform a manual valuation, you will not be able to filter search results or configure vehicle equipment. Refer to Performing a Manual Vehicle Valuation for more information.
1. Click the Manual Vehicle tickbox.
2. Enter vehicle details in the Manufacturer, Model and Subtype fields.
3. Click Accept. The system will now ask you to select the vehicle you wish to use for the manual or phantom calculation. Click here for information about how to do this.
  When you click Accept, the system displays the Support for manual & phantom calculation page. In this page, you must identify the vehicle you wish to use for the manual or phantom calculation. To help you, the system will search for the best match amongst the vehicles covered by Audatex.
  
  Phantom
  
  If a match is found, the system will then propose a manufacturer, model and sub-model combination. You can retain this combination or override by de-selecting the AX Codes tickbox and making new selections. When you are satisfied with the vehicle match, click Accept to return to the Vehicle Identification UST page. Notice that the calculation kind is Phantom. You can, if you wish, edit the manufacturer, model and sub-model labels.
  
  The system also shows which Audatex coded vehicle will be used as a reference for capturing and calculation.
  
  Manual
  
  Alternatively, you can perform a manual calculation. Click the Manual tickbox and then Accept to return to the Vehicle Identification UST page. Notice that the calculation kind is Manual and that the manufacturer, model and sub-model codes are set to 00, 00, 00. You can, if you wish, edit the manufacturer, model and sub-model labels.
With regards vehicle models there are three possibilities:
1. Fully supported by Audatex. This means that a complete range of data is available for the vehicle model. This usually happens when you identify a vehicle using a VIN, KBA, Schwacke Key or manufacturer, model, series.
2. Partly supported by Audatex. This means that Audatex is able to supply data from other sources such as Eurotax but means that a phantom or manual calculation must be performed. This involves selecting a vehicle fully supported by Audatex as a substitute.
3. Un-supported by Audatex. This means that there is no data available.
What do you want to know?

What is the difference between a fully supported, partly supported and un-supported vehicle?

Fully supported by Audatex

This means that a complete range of data is available for the vehicle model. This usually happens when you identify a vehicle using a VIN, KBA, Schwacke Key or manufacturer, model, series.

Partly supported by Audatex

This means that Audatex is able to supply from other sources such as Eurotax but means that a phantom or manual calculation must be performed. This involves selecting a vehicle fully supported by Audatex as a substitute.

Un-supported by Audatex

This means that there is no vehicle data available.