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Sending, Assigning and Recalling Cases

If configured, you can send and assign cases to other users and organisations. It is also possible, with the correct configuration to send a case to a back office system.

If configured, you can recall any cases that you sent that have not yet been accepted by the recipient.

What do you want to do?

Send a case to another user or organisation

Send a completed case to a backoffice system

Assign a case to another user

Recall a case you sent to another user or organisation