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AudaPadWebHelp > Creating, Editing and Copying Cases > Editing Cases
Editing Cases
Note: If  displays in the Actions column, the case is locked. You cannot edit locked cases unless you have the rights to unlock it. Refer to Unlocking and Reassigning Cases for more information.
- Navigate to the Open list.
- Click
 to open the desired case. - Select a page from the menu bar.
- Edit details as required.
- Click
- Save to store values.
- Reset. This clears all fields/resets to default values or restores all information to a previous save, un-doing any changes you made.
What do you want to know?
 Why can't I edit case details?
- You cannot edit case details in the Inbox. When you view a case in the Inbox, all details are locked and are displayed in read-only format. You can only edit a case if you accept responsibility for it. Refer to Accepting Cases for more information.
- In some configurations, your Open list will also display other users' cases. Depending on access rights, you might only be able to view these cases.
- If another user has downloaded a case to AudaPadPro, it will be locked in AudaPadWeb. If you have the correct access rights, you can unlock a case someone else downloaded. Refer to Unlocking and Reassigning Cases.
- Once repair costs are accepted, case details are locked and are in read-only format.
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