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Sending the Repair Cost Decision

When you click Accept Repair or Deny Repair in the Repair cost acceptance page the Message dialog box displays.

  1. Click address book to open your address book.
  2. Select a recipient.
  3. Enter a message.
  4. Click:

    - Send to send the repair cost decision to the recipient.

    • When you click Send, the system moves the case from your Open list to your Sent list.

    - Cancel if you do not wish to send the repair cost decision.