Open a case:

Print case details:

Create a new case by copying another:

Close a case:

Re-open a case:

Accept responsibility for a case:

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Reassign a case to another user:

Recall a case that has not been accepted by the recipient:

Read a case related message:

Permanently remove a case related message:

Archive a case:

View pool details:

Manually perform a calculation rules check:

Unlock a case:

Send a case to a back office system. Case must first be prepared:

Print Repair Cost Acceptance (RCA) form: